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August 22, 2013 / KingsIsle Entertainment

Protecting Your Account

Today we have a very special guest blogger… Headmaster Merle Ambrose from Wizard101!  Merle has some very important information for you about how to keep your KingsIsle Account safe and in good standing.

The popularity of any game brings with it those who seek to take advantage of other players. We have many ongoing safeguards to protect players from sharing personal and account information within the games, however it is up to you to keep your account information safe outside of the games.

We’d like to take this opportunity to remind our players that any website offering you Crowns, Memberships and items for free or at a discount should not be trusted.

Anyone that asks for your password is clearly doing nothing more than trying to steal from you.

Anyone that asks you to download a program to cheat at the game is cheating you.

Don’t fall for it, it will cost you your account, your characters, your pets and all your other hard-earned game rewards.

Theft is never ok, and players found to be in receipt of stolen goods will be sanctioned. It is up to you to keep your account information private, and if your account is found purchasing or interacting with any of these fraudulent websites your account will be banned.

Be sensible and ask yourselves if this person or website is really going to give you an item worth real money for free or for less than you can buy it regularly. The answer is no, they’re not. They’re going to take your account away and disappear, or worse, use your account to scam other people. It’s not a very nice thing to do, but the only way an account can get compromised is if you share your account information with someone. Some people mistakenly call this a hack. To be clear, giving someone else your account information is account sharing. This violates the Terms of Use and will result in your account being banned. You are fully responsible for all activities conducted through your account. You are responsible for maintaining the confidentiality of your password and for any use of your password to gain access to your account and your account information.

Please heed our cautionary tale and protect your account information, or you will find yourself banned from all KingsIsle games.

Not sure if a site is safe? Visit our list of approved affiliate sites at



Leave a Comment
  1. Ryan Spiritstone / Aug 22 2013 4:34 pm

    I agree with Headmaster Merle Ambrose because I’ve seen many people making videos in youtube about “Crown Generator” when I’m seeing videos and I wonder why people fall for this and how does that video gets so many views when it clearly is going to hack your account and your going to loose everything that you did in your account. Thanks for this advise 😀

  2. Anonymous / Aug 22 2013 4:41 pm

    Nice, and stay on the look out Mr. Ambrose people are always up to things they shouldn’t. 😦
    But thanks for looking out for us players.

  3. Sophia Titanheart / Aug 22 2013 4:50 pm

    Love this. Thank you Headmaster for sharing this!

  4. Anonymous / Aug 22 2013 4:54 pm

    ya I’ve been constantly asked to gift thing from the crown shop. great job at keeping the game fun and save.

    thanks a lot head master

    • Anonymous / Aug 22 2013 5:57 pm

      thank you so much merle Ambrose you rock

  5. Anonymous / Aug 22 2013 5:09 pm


  6. Patrick Anvilblade / Aug 22 2013 5:10 pm

    You saved millions of accounts from this! Nice Ambrose!

    • John DeathBlood / Aug 22 2013 7:42 pm

      That is true he did, but he is only saying they will try and steal your account. Maybe you can create a weak account and get kingsisle to look out for it from people who want to steal. Just see what they ask for and then kingsisle will stop them 🙂

    • Anonymous / Aug 22 2013 8:22 pm

      hopefully this do good for wizard101

  7. hunter bluemask / Aug 22 2013 5:15 pm

    thank you ambrose one tried to put crowns in my account so i wouldn’t let him thank you very much 🙂

    • Anonymous / Aug 22 2013 7:09 pm

      nice thnx a lot this will help a lot of people keep there account safe:)

  8. Anonymous / Aug 22 2013 5:24 pm

    thanks for looking out for us because as a player when i got the olympian bundle people have been constantly asking me to gift them and also i know there is a lot a hackers out there and will not stop so thanks for reminding us to be careful.:)

  9. Anonymous / Aug 22 2013 5:35 pm

    I have enjoyed your game and the friends that I have encountered in the game. I also have been asked to give gifts from the Crown shop and it is a very good idea when a birthday comes along for a friend in the game you play with on a quest.

    Thanks again for a great game.

  10. Cornelia Murphy-Schommartz / Aug 22 2013 5:36 pm

    thank you very much

    • Anonymous / Aug 22 2013 7:10 pm


    • tarek / Aug 22 2013 11:40 pm

      you very much kingsisle

  11. Jennifer / Aug 22 2013 5:49 pm

    Thank you

  12. Anonymous / Aug 22 2013 5:50 pm

    i always tell my friends to stop looking on youtube watching video about how to hack wizard101

  13. SkydoesMC / Aug 22 2013 5:54 pm

    OH wow thanks Allot

  14. Anonymous / Aug 22 2013 6:00 pm

    thanks so much you saved so much information

  15. autumn / Aug 22 2013 6:04 pm

    I am a mother and we have the family plan, but my kids have been asked for certain things, but have never given anyone any info. Thanks for looking out.

  16. Anonymous / Aug 22 2013 6:08 pm

    Thanks 🙂

  17. Fred foemancer / Aug 22 2013 6:10 pm

    no wonder why your the headmaster you look after young wizards and very wise

  18. Angela Mendoza / Aug 22 2013 6:18 pm

    thank you so much I have had friends who had been begging me to gift them but I always say no

  19. Keena Ironweaver / Aug 22 2013 6:21 pm

    Yes, I’ve found that people let their greed blind them from danger way too often. A lot of wizards have visited my homes and glitch areas I’ve worked hard to build, and some have them have actually begged me to make a glitch area in their house FOR them, and plain out told me their login before I could type anything or tell them “No.” I didn’t use their info of course, but it’s still alarming, knowing how players just don’t see the danger. I warned them all about getting scammed by other players and to be careful, but a lot replied something like, “I know, but I trust you.” Most scammers act nice to gain trust to steal what they want, so that’s not a good answer to my warning. :/ In case wizards are using a housing glitch to scam others, I want to know if KingsIsle is okay with me making a full course tutorial with about 20 videos on how to do every housing glitch I know and explaining in full detail. The harmless creativity and fun that I found in the housing glitch is what keeps me playing, after all…

  20. Anthony / Aug 22 2013 6:42 pm

    Hey 😛 i think this is so flippin true 😛 always be protected I once got hacked and all my stuff was tooken KI was king enough to give it back

  21. Angela Mendoza / Aug 22 2013 6:44 pm

    I feel so bad for all those young players who get fooled every time its sad to see real good people lose their account so quick thx for all your help master

  22. Russell L Frere / Aug 22 2013 6:44 pm

    Thank you for keeping the game safe for all of us players. I keep getting players asking me to get a crown generator i have told them it is a scam but they dont listen I have told them that if they get caught using a crown generator to get free crowns and training points points they will loose their game. can you post something about this and possibly force these sites to close down

  23. Angela Mendoza / Aug 22 2013 6:49 pm

    I just heard another person ask for crowns I feel so bad now

  24. Angela Mendoza / Aug 22 2013 6:51 pm

    I only hope they don’t give away info

  25. Soe soe / Aug 22 2013 6:57 pm

    Good thing I don’t listen to those hacker. I always confuse and wonder should do it or not do it. Thank you very much headmaster Ambrose for explaining,and understand now.

  26. Madeline DawnSmith / Aug 22 2013 7:32 pm

    Thank you Master Ambrose I will cherish the information… Thank you for a delightful game.

  27. Anonymous / Aug 22 2013 7:33 pm

    This just happened to my friend, he got hacked and someone deleted his warlord. Another person was running around the commons saying “I got hacked, someone said they would give me free crowns but they lied” and also complaining about a hall monitor that muted him for no reason

  28. Matthew Shadowshard / Aug 22 2013 7:41 pm

    Thanks for the ADVICE! People are always going around asking me to gift them for treasure cards and then I gift them and they run off so uh thanks I guess. This is Matthew Shadowshard reporting from wizard city ( I got the magic in me song starts playing ) heheheheh 🙂

  29. Anonymous / Aug 22 2013 7:51 pm

    So true I:

  30. chase6146 / Aug 22 2013 7:57 pm

    thanks so much Ambrose. now I fill safe and I know my account will not get hacked. 🙂

  31. Anonymous / Aug 22 2013 8:09 pm

    Thanks hopefully gets attention from coin, crown, and bundle hackers.

  32. Anonymous / Aug 22 2013 8:19 pm

    Thanks Headmaster Ambrose!

  33. Anonymous / Aug 22 2013 8:25 pm

    Thank you!

  34. Anonymous / Aug 22 2013 8:33 pm

    be care full every one. where there is light there is dark so with all i hope no one would stoop so low.

  35. Anonymous / Aug 22 2013 8:56 pm

    Thank you very much. I enjoy playing the game very much.

  36. Unknown / Aug 22 2013 10:14 pm

    Highten security is what this game needs Headmaster Ambrose to ensure the well-being of those enojoying their gameplay. The wu realm really needs attention from Aquila, The Commons, to the Wizard City Dye Shop. Also please look over the issue of people begging in The Commons for Mounts, Card Packs, and Crowns.

  37. Anonymous / Aug 22 2013 10:20 pm

    thanks for the tips. I’m sure we all needed them 🙂

  38. Fiona FirePetal / Aug 22 2013 10:42 pm

    Thank you for telling us this information, Mr. Ambrose!

  39. Blaze Ashwalker / Aug 22 2013 10:54 pm

    Thanks, Ambrose for being a really awesome and protective Headmaster 😀 your epic 🙂

    – Blaze Ashwalker

  40. Anonymous / Aug 22 2013 11:24 pm

    thanks headmaster I love wizard101 and pirate101 so much id hate to lose it

  41. Lea / Aug 22 2013 11:39 pm

    Thank you for the reminder. It is always good to bear this in mind.

  42. Anonymous / Aug 22 2013 11:52 pm

    This is the perfect website to check out to be safe 😀

  43. Margherite Bianchi / Aug 22 2013 11:58 pm

    I am one who got duped and am paying the price. Someone posed as a Kings Isle employee and I fell for it. I am happy I got my account back, but I am muted for life, not fun for someone who likes to talk in the games. KI people cannot tell you they work for KI, so report the guy right away. Any improvements to characters with be done by you in the games, not KI. All set ups for the new worlds will be done during down time, NOT during regular play time; Don’t be duped. DON’T be me.

  44. HunterOwlCaller / Aug 23 2013 1:10 am

    Thanks Head Master ^_^

  45. blazelegendhunter / Aug 23 2013 2:35 am

    thanks for spreading out the message now hacking people now have nothing as a reward 🙂 BOO HACKERS, GO KINGSISLE 🙂 XD

  46. zachary skull mask / Aug 23 2013 2:41 am

    hello i am zachary skullmask and thx ambrose you saved my account and millions of more accounts too i love wizard101!!!!!!!!!!!!!!!!!! zachary skullmask lvl 59 death

  47. leeanna / Aug 23 2013 3:53 am

    thanks for all the help merle ambrose you are the coolest headmaster ever keep up the good work ambrose and dont stop looking for bad pepole that might get into trubble.

  48. Katie Colton / Aug 23 2013 4:07 am

    Just want to make sure I understand. If I and another family member both have accounts, and one of us needs to go to the bathroom during a battle and asks the other person to play their character until they return, is that called account sharing? Are you saying we could both be banned?

    What about if my brother goes off to college and says he’s not going to play anymore and I can have his account on Wizards, does this mean I could be banned for taking over his membership and continuing to play his characters?

    I realize that sharing an account between two unrelated people is not allowed, but I did not think between family was considered an offense.

  49. Anonymous / Aug 23 2013 4:07 am

    Thanks a lot Headmaster

  50. Anonymous / Aug 23 2013 6:18 am

    Thank you, I can’t believe people believe the scammers.

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